SHIPPING

GENERAL

All orders placed within the continental U.S. are shipped via USPS (unless otherwise specified).

INTERNATIONAL SHIPMENTS

International orders are subject to being charged customs fees by the destination country's government. We have no control over how much you are charged for customs. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you. All international orders will be marked "gift" to help alleviate delay times. If you wish for us not to specify it as such, please send us an email at waiaholepoi@gmail.com

U.S. & INTERNATIONAL SHIPPING RATES / TIMES

Please note: If you place your order on Friday, Saturday or Sunday, your order will be processed and packed up the following Monday.

USPS U.S.

Express - Overnight / 2-days (Price & arrival time depends on time order is placed, weight and distance)

Priority - 4 - 6 days

USPS INTERNATIONAL

Express Mail International - 3 - 5 days (Price and arrival time depends on weight, distance and country origin's customs policies)

Priority Mail International - 6 - 10 days (Price depends on weight, distance and country origin's customs policies)

OUT OF STOCK MERCHANDISE

We cannot always guarantee that every item is in stock at all times. Please email us (waiaholepoi@gmail.com) or visit us at the Poi Factory

RETURN POLICY